Five Websites That Hate People Who Are Visually Impaired

I absolutely love using the internet, but with me being Visually Impaired, I need the websites that I use to be accessible and to work with VoiceOver, and I thought that I would tell you five of the websites that I think hate people who are Visually Impaired.

Now I understand that some businesses may not have the budget to make their websites totally accessible, but when a business is a global brand and brings in millions of pounds of profit a year, they have absolutely no excuse!

A black iPhone, a silver pen, and a notebook next to a laptop on a white rectangular table, on a white background.

A picture of an iPhone, a silver pen, a notebook, and a laptop on a white table.

Anyway, that’s enough of me rambling, here’s five websites that I think hate people who are visually impaired.

1. The Body Shop.

The Body Shop’s website is extremely poorly designed and laid out, and even though it does work with VoiceOver, every time you press a button, instead of it simply saying something like Navigation, it says skip to footer navigation menu item which as you can probably guess is pretty annoying. Yes, they have bothered to label their buttons, but unfortunately their website is still like pulling teeth to use. For instance, if you want to get to something like their Body Butters section, you first have to find the navigation button and click it a couple of times as it doesn’t always recognise that you’ve pressed it, then you have to press the body button a couple of times as it again doesn’t always recognise that you’ve pressed it and wait for a menu to appear. Then you have to press the by product type button and finally you have to press the Body Butters button to load the webpage. Another thing that really irritates me about their website is that absolutely none of their pictures are alt texted, which given that most of their products come in more or less the same styled packaging can’t be that hard to implement.

2. Superdrug.

Superdrug’s website is actually rather easy to use and is also pretty accessible. The only issues that I have with it are that they unfortunately haven’t labelled all of their buttons so it’s sometimes like playing a game of what does this button do, and that for some strange reason whenever you first load their website it stalls VoiceOver, which means that you have to click on a random product and use that as their homepage rather than their actual homepage. Another thing that really irritates me about their website is that they haven’t alt texted any of their pictures, which means that you can’t actually tell what a product looks like if you want to buy it.

3. Matalan.

Matalan’s website is again extremely poorly laid out and a nightmare to navigate. They again haven’t labelled a lot of their buttons which means that you have to play the what does this button do game, and if you do eventually navigate to something that you would like to buy and accidentally swipe left to go back to something else, it will either send you back to the top of the page or reload the page entirely. Another thing that really irritates me about their website is that like the previous two websites, they haven’t alt texted any of their pictures, which means that if you do manage to navigate to something that you would like to buy you have absolutely no idea what it looks like.

4. Boots.

Boots’ website is again ridiculously poorly designed and extremely hard to navigate, as once you eventually get VoiceOver to focus on the navigation button, the website will reload and send you back to their product advertisement carousel. I’ve actually found it easier to just do a Google search if i’m looking for something specific, as it’s a lot less stressful and much quicker. You can also forget about filtering products once you’ve eventually gotten to the section you were looking for, as they have wrongly labelled a lot of their filtering options, for example, filter by price is labelled as filter by product type, and filter by brand is labelled as filter by skin type. Another thing that really irritates me about their website is that like the other websites in this list, they have again forgotten to alt text any of their pictures.

5. The Huffington Post UK.

The Huffington Post UK’s website is again extremely poorly designed and laid out, as everything is just merged into one long list that as soon as you get half way down won’t let you scroll any further and repeats the link that you’re trying to scroll past. They have also forgotten to label quite a few of their navigational buttons, which again means that you have to play a game of what does this button do. Another thing that really irritates me about their website is that as well as not alt texting any of their pictures, they haven’t even bothered to name them, which means that instead of being told that a picture is something to do with that particular post, you just get a long string of random numbers that have absolutely nothing to do with anything.

There’s a lot more websites that I think hate people who are visually impaired, but I thought that I would just tell you five of them.

What websites do you think hate people who are visually impaired? Do you think that businesses should be doing more to make their websites more accessible? Please let me know down below.

Luke x

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One Comment:

  1. communicatorstephanie

    Great post! It’s so important to point out when things aren’t accessible to raise awareness and, hopefully, get them to improve.

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